Utility Planning and Management

$1,395

This program provides you with a study of planning and management skills required of utility supervisors and managers. Course material consists of video lectures, lesson quizzes, and lesson projects.

Basic Utility Planning & Management

Intermediate Utility Planning & Management

Advanced Utility Planning & Management

Description

This program provides you with a study of planning and management skills required of utility supervisors and managers. Course material consists of video lectures, lesson quizzes, and lesson projects.

The Utility Planning & Management Certificate Program includes 3 online modules.  Students will receive a certificate upon completing each module as well as an overall certificate after completing all 3 modules.  This program can be combined with the Utility Supervision & Leadership Program to receive a certificate in Effective Utility Management from California State University, Fresno.

This certificate program is made up of the following 3 classes:

  • Basic Utility Planning & Management
    • The Regulatory Process
    • Utility Management Competencies
    • Utility Strategic Planning Basics
    • The Continuous Improvement Process
    • Utility Accounting
    • Utility Money Management
    • The Budgeting Process
    • Setting Utility Rates
  • Intermediate Utility Planning & Management
    • Operations Management
    • Maintenance Management
    • Privatization
    • Capital Improvement Management
    • Construction Design Process Management
    • Construction Process Management
    • Leveraging Information Technology
  • Advanced Utility Planning & Management
    • Introduction: A Balanced Scorecard
    • Training and Communication Planning
    • Developing Your Mission, Values and Vision
    • Mapping Out a Strategy
    • Developing Performance Measures
    • Creating Organizational Alignment
    • Tracking and Reporting Results
    • Sustaining Success