Advanced Utility Planning & Management
$599.00
6 month enrollment
This third module covers basic level topics relating to the effective planning and management of water and wastewater utilities
Out of stock
Description
This third module on effective utility management shows you how to use the Balanced Scorecard approach to utility management.
Topics Covered (Click Here for the Complete Syllabus) :
- Introduction: A Balanced Scorecard
- Training and Communication Planning
- Developing Your Mission, Values and Vision
- Mapping Out a Strategy
- Developing Performance Measures
- Creating Organizational Alignment
- Tracking and Reporting Results
- Sustaining Success