Advanced Utility Planning & Management
$599
6 month enrollment
Description
This third module on effective utility management shows you how to use the Balanced Scorecard approach to utility management.
Topics Covered:
- Introduction: A Balanced Scorecard
- Training and Communication Planning
- Developing Your Mission, Values and Vision
- Mapping Out a Strategy
- Developing Performance Measures
- Creating Organizational Alignment
- Tracking and Reporting Results
- Sustaining Success