Creative Problem Solving and Decision Making
How do you solve big problems? Do you have a systematic approach or do you just wing it? The Creative Problem Solving Process uses six major steps to find and…
Tell Me a Story
Storytelling can be very useful in a variety of organizational settings. You can tell stories for presentations, managing staff, motivating colleagues, and training. In our Effective Utility Management workshops, we…
Characteristics of Great Leaders
Recently we’ve looked at the skills needed to be a good manager – the foundation of leadership. Today we are going to look at what’s involved in making the leap…