There is one thing that’s certain in this digital age we live in – change happens at a very rapid pace. The manager who is not able to lead through the ever-changing work environment will not be effective and will lose the respect of their subordinates and superiors. Whether it’s the changing workforce, the increased use of technology, or a new way of doing business, change is here to stay.
There is a right way and a wrong way to deal with the necessary changes that are sure to come, and unless the manager has been taught the process and stages that any change effort requires, disaster is almost certain. Different people deal with change in different ways and go through the transitional stages at a different pace. A good manager is able to identify how the individuals of the work group are dealing with the change event and coach them through it. This skill of managing change is absolutely essential for today’s manager.
American Water College is committed to providing the training necessary to help managers and supervisors identify, adapt and manage the change that takes place in the water and wastewater industry. Change may be here to stay, but the methods to manage that constant change can be applied longer than the change will last. Contact us today to find out more about our comprehensive Effective Utility Management Certificate Program!