Creative Problem Solving and Decision Making
How do you solve big problems? Do you have a systematic approach or do you just wing it? The Creative Problem Solving Process uses six major steps to find and…
Tell Me a Story
Storytelling can be very useful in a variety of organizational settings. You can tell stories for presentations, managing staff, motivating colleagues, and training. In our Effective Utility Management workshops, we…
The Art of Influence
Leadership expert and best-selling author John Maxwell says, “Leadership is influence. Nothing more, nothing less.” You may or may not agree with this complete statement, but there is no question…
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